Effective Date: January 2026
1. Introduction
At Virelle, we value your trust as much as we value our jewelry quality. We are committed to protecting your personal information. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from virelle.in.
2. Information We Collect
When you visit the site, we collect two types of information:
- Personal Information: When you make a purchase, we collect your Name, Billing & Shipping Address, Payment Information (processed securely via gateways; we do not store card details), Email Address, and Phone Number.
- Device Information: We automatically collect information about your device, including your IP address, web browser, time zone, and cookies to help us improve your shopping experience.
3. How We Use Your Information
We use the Order Information to fulfill any orders placed through the Site (processing payment, shipping, and providing invoices). Additionally, we use this to:
- Communicate with you (Order updates via WhatsApp/Email).
- Screen our orders for potential risk or fraud.
- Provide you with information relating to our products (only if you have opted in).
4. Sharing Your Personal Information
We share your Personal Information with third parties solely to fulfill our services:
- Logistics Partners: Shared with courier partners (e.g., Shiprocket, BlueDart) to deliver your order.
- Payment Gateways: Processed by secure third-party gateways (e.g., Razorpay, PhonePe). Virelle never stores your Credit/Debit card numbers.
- Analytics: We use Google Analytics to understand how our customers use the Site.
5. Data Security
To protect your personal information, we take reasonable precautions and follow industry best practices (including SSL Encryption) to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
6. Cookies
We use cookies to maintain your session and your cart details. You can choose to disable cookies through your browser settings, but this may affect your ability to use the Shopping Cart.
7. Your Rights
If you are a resident of India, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, or if you have questions, please contact us by e-mail at support@virelle.in or by mail using the details provided below:
VirelleRay 180,Near Shiva Tyres, Rayons Factory Road
Prem Nagar 3rd, Kota, Rajasthan,324004
India
